Select a topic below to see the answers to frequently asked questions from our
tenants
tenants
I have seen a property I like, how do I arrange a viewing?
What do I need to rent a property with you?
Private tenants
We will always ask for references, ideally from both your previous landlord and your current employer. You will also need proof of identity.
One months rent will be required in advance and the equivalent amount for your deposit, plus any applicable agency fees.
Housing benefit recipients
Some of our landlords will gladly accept housing benefit recipients as tenants. We will require references from your previous landlord, and proof of your housing benefit claim. You will also need proof of identity.
On certain properties we can accept 'Woodspring Deposit Guarantee Board' bonds to form part of your deposit.
As everyone's circumstances are different, please get in touch to discuss your options.

We will always ask for references, ideally from both your previous landlord and your current employer. You will also need proof of identity.
One months rent will be required in advance and the equivalent amount for your deposit, plus any applicable agency fees.
Housing benefit recipients
Some of our landlords will gladly accept housing benefit recipients as tenants. We will require references from your previous landlord, and proof of your housing benefit claim. You will also need proof of identity.
On certain properties we can accept 'Woodspring Deposit Guarantee Board' bonds to form part of your deposit.
As everyone's circumstances are different, please get in touch to discuss your options.

What happens to my deposit when I move into a property?
As part of the Housing Act 2004 the Government is introducing tenancy deposit protection for all assured shorthold tenancies (ASTs) in England and Wales where a deposit is taken. From April 6th 2007, all deposits paid under an AST have had to be protected within 14 days of receipt by the landlord.
The legislation aims to ensure that tenants who have paid a deposit to a landlord or letting agent and are entitled to receive all or part of it back at the end of that tenancy, actually get it.
We use the Deposit protection service in Bristol, ensuring your deposit remains safe for the duration of your tenancy.
For more information, please see the DPS website by clicking the logo below

The legislation aims to ensure that tenants who have paid a deposit to a landlord or letting agent and are entitled to receive all or part of it back at the end of that tenancy, actually get it.
We use the Deposit protection service in Bristol, ensuring your deposit remains safe for the duration of your tenancy.
For more information, please see the DPS website by clicking the logo below

If you have any further questions, or to have a chat about any of our services, please contact us






